Self-service help
MightyDash Help & Issue Reports
Start with the quick checks below. You're also welcome to report a reproducible app issue. Reports help surface recurring problems and guide improvements that make MightyDash better for everyone.
Quick checks
Check the most common causes
Start with the guidance here, then use the complete getting started guide for more detail. Make any settings changes while parked.
Camera permission or preview
- Open iOS Settings, find MightyDash, and turn on Camera access.
- Return to MightyDash and reopen the Camera screen.
- If the preview is still unavailable, close other apps using the camera and restart MightyDash.
Microphone permission or missing audio
- In MightyDash Options, turn on Record Audio in Videos.
- When prompted, allow microphone access. You can also enable it in iOS Settings under MightyDash.
- Audio applies to new recordings; it cannot be added to clips recorded while audio was off.
- Music and CarPlay should usually continue, but calls, Siri, alarms, or an audio-route change may interrupt microphone recording.
Location label or driving speed
- Turn on the location-based feature you want in MightyDash Options.
- Allow location access while using the app in iOS Settings.
- Driving speed needs a reliable location reading and appears only with the recording display enabled. City and state labels depend on an available place-name lookup.
Saving a recording to Photos
- Open a finished clip from the Recordings screen and choose Save to Photos.
- Allow add-only Photos access when iOS asks.
- If saving fails, confirm the iPhone has free storage and that Photos permission is enabled for MightyDash.
Storage is low or filling quickly
The Device Storage tile shows whole-device space and MightyDash usage. MightyDash disables or stops recording when there is not enough usable space. Shorten the retention period, lower the resolution or frame rate, or record with the rear camera only. Save or share important clips before changing to a shorter retention period. The storage guide explains the tradeoffs.
Recording stopped after leaving the app or an interruption
- MightyDash stops recording when it moves to the background. Keep the app open and visible and the iPhone unlocked.
- With audio enabled, calls, Siri, alarms, or audio-route changes can interrupt microphone recording.
- Low storage, high heat or camera pressure, power loss, and other iOS camera interruptions can also stop a recording.
- Read the stopped-recording message for the cause. Any completed video segments remain in Recordings.
Recording Health is elevated, limited, or at risk
- Read the guidance beneath the Recording Health tile. While recording, the current level appears beside the timer.
- Once safely parked, move the iPhone out of direct sun and direct cool cabin air toward it when possible.
- Turn off front-camera recording first, then lower the frame rate or resolution before testing again.
- If the status shows At Risk or Unavailable, stop recording and let the iPhone cool.
Finding or deleting recordings
Open Recordings to browse clips by day. Open a clip to review it, or swipe to delete it. MightyDash also removes recordings after your chosen 3–30 day retention period. Copies already saved to Photos or shared elsewhere must be deleted from those destinations separately.
Report an issue
Share a reproducible problem
Include what you expected, what happened instead, and any steps that reliably reproduce the issue. App and device details can help identify patterns across reports.
Reports are reviewed to identify recurring problems and guide general app fixes. If more detail would help, we may follow up using the email address you provide.
To request deletion of an earlier report, use this form and put Delete my issue-report correspondence in the subject.
Please do not include recordings, precise location information, or other sensitive details unless they are necessary for your report and you are comfortable providing them.